Mercury, Scarf

Thank you for choosing to shop with Furious Goose. We ship from our London studio to customers in the UK and around the world.

UK Delivery

We aim to wrap, pack and dispatch every order within 2 working days.

UK delivery is free on orders over £60. Delivery charges for orders below £60 are calculated and shown at checkout. Orders are sent using a tracked delivery service.

During the summer months we occasionally operate a slightly reduced fulfilment schedule due to staff holidays. If you need your order for a particular date, please contact us before ordering and we'll do our best to help.

International Delivery

We ship Furious Goose products worldwide using tracked international delivery services.

Shipping costs are calculated for your destination and shown at checkout. International delivery is free on orders over £250.

For many international destinations, including the European Union, taxes and duties are calculated and included when you order. The total shown at checkout is the total you pay, with no unexpected customs charges on delivery.

Available delivery services and estimated delivery times are shown at checkout and vary according to destination.

European Union

Ordering Furious Goose from the EU is now much simpler.

Prices are shown in your local currency where available, and applicable taxes and duties are included in the price at checkout. Your order is sent using a tracked international service, with no additional customs charges to pay on delivery.

International delivery is free when you spend over £250.

Urgent Delivery

If you're ordering for a birthday, wedding or another important date, please contact us before ordering so we can make sure your parcel will reach you in time.

For particularly urgent orders, express delivery options may be available depending on your destination. Please get in touch and we'll be happy to advise.

Returns and Refunds

Sometimes things just don't work out. Don't worry, we're here to help. Please see our Returns Policy here.

The General Product Safety Regulation (GSPR) is a critical framework established by the European Union to ensure that products placed on the market are safe for consumers. This regulation mandates that manufacturers and distributors take all necessary measures to prevent risks associated with their products. As a responsible entity, Furious Goose is committed to adhering to these regulations and enhancing the safety and transparency of our offerings.

Under the GSPR, several key rules must be followed:

1. Product Safety: All products must be safe for use and should not pose any risk to consumers. This includes ensuring that products are designed and manufactured to meet safety requirements. Silk, wool and cashmere scarves are not considered risky products but we will be compiling some safety advice regarding fire risk etc. 

2. Labeling and Instructions: Clear and accurate labeling is essential. Products must include safety information, usage instructions, and any necessary warnings to inform consumers about potential risks. We will be adding QR codes to relevant pages on our website to our packaging. This will ensure that consumers have access to all necessary details to use our products safely.

3. Traceability: Manufacturers must ensure that their products can be traced throughout the supply chain. This includes maintaining records of product origin and distribution. Our products are all made in the UK but we will will nonetheless be adopting batch numbers on our labels to improve traceability. 

Furious Goose is dedicated to ensuring that our products not only meet but exceed safety expectations. By proactively addressing GSPR requirements, we aim to foster consumer trust and contribute to a safer marketplace.