Break the Chains – Charcoal, Silk Ribbon Scarf

For Christmas post and last order dates see here.

Thank you for choosing to shop with Furious Goose. Here are the details of how we will send your item out to you.

Fulfilment
We aim to wrap, pack and post every order within 2 working days. Postage: We ship for free in the UK on all products. If you are outside Great Britain there is a flat £15 fee to cover international postage. But we do offer FREE worldwide shipping if you spend £250 and over.  We use the Evri or the Royal Mail's First Class Signed For service for UK deliveries. For international orders we use Evri or UK Royal Mail's International Tracked & Signed service. The service aims to deliver to Europe within 3-5 working days and worldwide within 5-7 working days. 

During summer months we occasionally work to a slightly slower service of one fulfilment per week due to staff holidays. It's important to contact us if you have a specific or urgent date that an order is needed for so that we can arrange the delivery.  

Taxes and Duties
Please be aware you may incur import tax/duties when ordering from abroad.

Brexit
Please be aware that since the Brexit regulations changed you may incur tax duties when ordering from continental Europe. There are often delivery delays so if your order is urgent please let us know and we will arrange a courier for you.  

Urgent delivery
If you have a specific date like a birthday or wedding it is best to contact us to make sure that we will be able to deliver in time. It's better to be safe than sorry! For extremely tight turnaround times all is not lost – we may still be able to arrange a courier. The cost of this depends on the size of package, the destination and the speed of delivery. Please get in touch and we will organise everything for you. We use UPS or Parcelforce depending on who works out cheaper.

Returns and Refunds
Sometimes things just don't work out! Don't worry, we're here to help. Please see our Returns Policy here. 

The General Product Safety Regulation (GSPR) is a critical framework established by the European Union to ensure that products placed on the market are safe for consumers. This regulation mandates that manufacturers and distributors take all necessary measures to prevent risks associated with their products. As a responsible entity, Furious Goose is committed to adhering to these regulations and enhancing the safety and transparency of our offerings.

Under the GSPR, several key rules must be followed:

1. Product Safety: All products must be safe for use and should not pose any risk to consumers. This includes ensuring that products are designed and manufactured to meet safety requirements. Silk, wool and cashmere scarves are not considered risky products but we will be compiling some safety advice regarding fire risk etc. 

2. Labeling and Instructions: Clear and accurate labeling is essential. Products must include safety information, usage instructions, and any necessary warnings to inform consumers about potential risks. We will be adding QR codes to relevant pages on our website to our packaging. This will ensure that consumers have access to all necessary details to use our products safely.

3. Traceability: Manufacturers must ensure that their products can be traced throughout the supply chain. This includes maintaining records of product origin and distribution. Our products are all made in the UK but we will will nonetheless be adopting batch numbers on our labels to improve traceability. 

Furious Goose is dedicated to ensuring that our products not only meet but exceed safety expectations. By proactively addressing GSPR requirements, we aim to foster consumer trust and contribute to a safer marketplace.